Return Policy

Damaged/defective product

A free replacement or a refund will be offered if the problem is reported to the Crime and Cask support email indicated in your order confirmation email within 7 days of product delivery, along with the required photo proof. 

Returns/exchanges

Since products are only printed once ordered, returns and exchanges are not supported unless there is a defect.

If an order is being returned to sender/lost in transit, and an invalid address was provided, a refund will not be issued.