Damaged/defective product

A free replacement or a refund will be offered if the problem is reported to the Crime and Cask support email indicated in your order confirmation email within 7 days of product delivery, along with the required photo proof. 

Returns/exchanges

Since products are only printed once ordered, returns and exchanges are not supported unless there is a defect.

If an order is being returned to sender/lost in transit, and an invalid address was provided, a refund will not be issued. 

 

Privacy Policy for Crime and Cask and crimeandcask.com

Effective Date: 1/5/2024

1. Introduction

Crime and Cask ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, crimeandcask.com (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data:

• Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

Derivative Data:

• Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data:

• Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Process your transactions.
• Email you regarding your account or order.
• Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
• Improve our website and develop new products and services.
• Perform other business activities as needed.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

7. Your Data Protection Rights

Depending on your location, you may have the following rights with regards to your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe

 

Terms of Service for Crime and Cask and crimeandcask.com

Effective Date: [Insert Date]

1. Acceptance of Terms

By accessing and using crimeandcask.com (the "Site"), you accept and agree to be bound by these Terms of Service (the "Terms"). If you do not agree to these Terms, you must not access or use the Site.

2. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You are prohibited from using the Site:

• In any way that violates any applicable federal, state, local laws.